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I was planning to publish an app on the Google Workspace Marketplace that allows you to track and collate all emails mentioning a recurring subscription service in one place. Several people, including myself, struggle to put together their expenditures, and one of the reasons is the lack of availability of details in one single place,…

I’ve been lucky enough, to have been a part of, and, to have built high performance teams several times in my career. After a particularly unexpected success, I remember being asked if it was a chance, a fluke, and I remember replying assuredly, that it’s a process, with a 100% success rate. Problem statement The…

Banking is a highly regulated industry to ensure stability of the financial system. This understandably makes bankers and their technology partners risk-averse. Compliance is critical and strictly enforced. However, use of AI in all technology, including banking, is inevitable. Hence, the banking industry needs to prepare itself. Artificial intelligence (AI) enabler professionals Enterprise-grade, plug-and-play AI…

In continuation of the previously published two posts (Sourcing the data, and Analysis part 1), I now bring the the third post of the series, which is part 2 of the analysis. Recap (optional to read) In 2020, I thought about building an expense tracking app. I quickly lost focus and then pivoted to building…

As someone with a certification degree in product management and real life experience designing and building technology modules for banks, government and other entities, I often feel enraged seeing a badly designed product full of friction. I feel a twinge inside, an almost uncontrollable need to teach the designers and the engineers on how not…

EDIT: This solution + deployment is now available for sale! As someone on a never ending quest for improvement, one of the areas where I was significantly lacking and diligently worked to improve, has been my inbox management. I confess – like most of you out there, at one point my gmail inbox had 50,000+…

With the current state of artificial intelligence (AI), everyone who may be in a related domain has heard of it or claims to know some of it, some actually have seen/ used its benefits but everyone agrees it’s going to be a game changer. Game changing fully baked-in AI products for the industry, like chatGPT…

As a way to understand total expenditure on lifestyle apps such as Ola, Uber, Swiggy, Zomato, BigBasket etc., I scraped/ downloaded my own personal data a while ago. (Read here) Here I attempt to read and understand it. Swiggy vs Zomato I’ve spent a grand total of 1.6 Lakhs (!) on food delivery apps combined…

In this post, I will highlight some steps to consider while building a ticketing system for handling customer operations for B2C brand. I recently had the opportunity to deploy Freshdesk and Freshchat for a logistics startup GoSwift. It was an interesting exercise and I learnt a lot. I’m condensing some of my learning here: A…

In 2019, I was asked to build a daily progress tracker at work. The idea was to get all my fellow colleagues to fill in their daily progress so the manager could keep a check or have an idea about the work done. Not wondering about the project’s utility, or the lack thereof, I started…