Articles

What do I post about?

Work experiences from difficult, tricky, challenging and interesting projects.

Work experiences from difficult, tricky, challenging and interesting projects.

I share my point of view on parts of the journey to help others, at times to share the innovative solutions, and just sometimes, to lighten my burden.

The current collection of articles summarises the way forward for AI in banking and some innovative cost and time-slashing solutions I built during my tenure with global banks in the last couple of years.

Few articles cover innovative and deeply technical efficiency solutions that I built over time and ideas for product refinement.

A little bit of this, a little bit of that… within the ecosystem of professional work projects. Personal, non-work posts are on my Medium page.

  • I questioned a psychiatrist – they didn’t answer, but here are the questions

    This is part 2 of this post – Misdiagnosed with bipolar type II for 7 years: How I beat the darkness and reclaimed my life A psychiatrist once thought they knew enough to label me as sick. Their label cost me significantly in life, as I detailed in the above post. Once I fought through…

  • Can we really ever learn anything?

    Is Mastery-Based Learning better than the education conveyor belt? This question came to mind a couple of weeks ago while I was in the middle of teaching an online class for an educational course on machine learning. The class was beginning to grasp the difference between traditional rule-based statistical models and machine learning probabilistic models.…

  • Misdiagnosed with Bipolar Type II for 7 Years — How I Beat the Darkness and Reclaimed My Life

    I was diagnosed with Bipolar Type II more than seven years ago. The moment the medication kicked in, my world collapsed. It felt like a dark elephant—five hundred pounds of pure weight—had pinned me to the bed. Memory, energy, how I talked, how I moved, my personality, even the sharpness of my mind… everything vanished.…

  • Reclaiming health: weight loss journey of 30 kg

    This post covers my 8-year journey of hard work in transforming myself from a smoker to a smoke-free, and a 30 kg lighter version! 2017 was a bad year, health-wise. I lost almost all of my energy and gained a whopping 40 kg within a few months, which changed my life and physique beyond recognition.…

  • Gmail add-on for tracking recurring subscriptions

    I was planning to publish an app on the Google Workspace Marketplace that allows you to track and collate all emails mentioning a recurring subscription service in one place. Several people, including myself, struggle to put together their expenditures, and one of the reasons is the lack of availability of details in one single place,…

  • Acing cross-cultural communication and building high performance teams

    I’ve been lucky enough, to have been a part of, and, to have built high performance teams several times in my career. After a particularly unexpected success, I remember being asked if it was a chance, a fluke, and I remember replying assuredly, that it’s a process, with a 100% success rate. Problem statement The…

  • Banking technology and the Artificial Intelligence knock at the door

    Banking is a highly regulated industry to ensure stability of the financial system. This understandably makes bankers and their technology partners risk-averse. Compliance is critical and strictly enforced. However, use of AI in all technology, including banking, is inevitable. Hence, the banking industry needs to prepare itself. Artificial intelligence (AI) enabler professionals Enterprise-grade, plug-and-play AI…

  • Expenditure tracking on online lifestyle apps – analysis part 2/2

    In continuation of the previously published two posts (Sourcing the data, and Analysis part 1), I now bring the the third post of the series, which is part 2 of the analysis. Recap (optional to read) In 2020, I thought about building an expense tracking app. I quickly lost focus and then pivoted to building…

  • Simple ideas to elevate your product from messy and abrasive to high quality

    As someone with a certification degree in product management and real life experience designing and building technology modules for banks, government and other entities, I often feel enraged seeing a badly designed product full of friction. I feel a twinge inside, an almost uncontrollable need to teach the designers and the engineers on how not…

  • Mastering inbox management: a detailed guide to efficiently clean, organise, and automate

    EDIT: This solution + deployment is now available for sale! As someone on a never ending quest for improvement, one of the areas where I was significantly lacking and diligently worked to improve, has been my inbox management. I confess – like most of you out there, at one point my gmail inbox had 50,000+…

  • Simplicity is the key with AI projects

    With the current state of artificial intelligence (AI), everyone who may be in a related domain has heard of it or claims to know some of it, some actually have seen/ used its benefits but everyone agrees it’s going to be a game changer. Game changing fully baked-in AI products for the industry, like chatGPT…

  • Expenditure tracking on online lifestyle apps – analysis part 1/2

    As a way to understand total expenditure on lifestyle apps such as Ola, Uber, Swiggy, Zomato, BigBasket etc., I scraped/ downloaded my own personal data a while ago. (Read here) Here I attempt to read and understand it. Swiggy vs Zomato I’ve spent a grand total of 1.6 Lakhs (!) on food delivery apps combined…

  • Expenditure tracking on online lifestyle apps – data sourcing

    I had this idea back in 2020 to see just how much I’d spent on these lifestyle apps till date. The thought was to have an app that would tell me the sum totals of all whenever opened. I would have used this to keep a tab on my finances as well get a sense…

  • Ticketing Systems for Customer Operations

    In this post, I will highlight some steps to consider while building a ticketing system for handling customer operations for B2C brand. I recently had the opportunity to deploy Freshdesk and Freshchat for a logistics startup GoSwift. It was an interesting exercise and I learnt a lot. I’m condensing some of my learning here: A…

  • Shinyapps.io Tracker Integration

    In 2019, I was asked to build a daily progress tracker at work. The idea was to get all my fellow colleagues to fill in their daily progress so the manager could keep a check or have an idea about the work done. Not wondering about the project’s utility, or the lack thereof, I started…

  • Creating a new Excel ‘Witbal’ Function (Enhancing Fuzzy Match)

    I improved fuzzy logic for my specific scenario! At work, we were cleaning 1000s of addresses received from client for an analysis. The first time we did it manually so as to get a sense of the data. We ran a concatenation of account name, account address, city and state through a Google Maps API…

  • I built Docker like executable .exe for RShiny!

    In 2018, I started programming in R. We were building a network optimization solution for an African telecom client. There were few hiccups, few glitches but all in all, we successfully deployed version 1 of the tool on their internal servers for use. Back in India, bolstered by the success of our deployment, we decided…

  • Technical exploration & building an automation to bulk download invoices from the Swiggy app

    I won 2nd prize in an algorithm development contest at office few months ago and won a voucher for 7500/- The voucher could be redeemed against any food bill. I kept it for few weeks hoping to rake up a big bill from some party but didn’t find one. Mohit pointed out that Swiggy bills…